Legal

Privacy Policy

Effective 21 May 2026.

Who we are

CAMF SRL runs this site and is the data controller for the personal data it processes. We are based in Italy. For any privacy question, write to [email protected].

What this policy covers

https://camfsrl.com only. Other products we run (such as CAMF App) have their own policies.

What we collect

What you give us. Anything you type into the contact, quote, checkout or Drupal-audit forms. Typically: name, email, company, phone, contact preference, your message, plus budget, timeline and selected services where the form asks for them.

What we collect automatically. Our hosting provider keeps standard access logs (IP, user agent, request path, timestamp). The cookies listed below. If you turn on analytics, aggregated information about how you use the site (pages viewed, links clicked, device type).

Live chat. If you open the chat widget, the conversation and basic visitor metadata pass through our chat provider so we can reply.

How we use it

• To reply to you, send quotes and deliver work. Basis: performance of a contract or pre-contractual steps you asked for.
• To keep the site running and stop spam on the forms. Basis: our legitimate interest in running a working, secure site.
• To measure aggregate site usage. Basis: your consent, which you can withdraw any time via Cookie preferences in the footer.
• To keep tax and accounting records once an enquiry becomes a customer. Basis: legal obligation.

Who else sees it

Only the service providers we hire to run the site, acting on our instructions:

• A cloud hosting and email-delivery provider in the United States. Hosts the site and receives form submissions.
• An analytics provider in the United States. Only if you consent to analytics.
• An anti-spam provider owned by a US company. Scores form submissions to block automated abuse.
• A live-chat provider. Only if you open the chat.

We do not sell personal data, and we do not share it for anyone else's marketing.

Where it goes

Several of the providers above operate from the United States. When personal data leaves the European Economic Area we rely on the European Commission's Standard Contractual Clauses (and adequacy decisions where they apply). Email us if you want a copy of the safeguards.

How long we keep it

• Form submissions and the correspondence around them: as long as we need to handle your request. If you become a customer, plus the periods Italian tax and commercial law require (roughly ten years for accounting records).
• Analytics: held by our analytics provider per its default retention. Withdraw consent to clear it.
• Cookies: see below.

Cookies and similar storage

• Always on: the cookie that stores your consent choices, session storage that remembers a draft service selection while you browse, and security cookies set by the anti-spam provider.
• Off by default: analytics cookies (only if you enable them) and live-chat cookies (only if you open the widget).

Manage your choices any time through Cookie preferences in the footer.

Your rights

Under the GDPR and Italian data protection law you can ask us to:

• show you the data we hold on you,
• correct it,
• delete it,
• restrict or object to how we use it,
• give it back to you in a portable form,
• withdraw a consent you gave earlier (without undoing what we already did with it).

Write to [email protected] and we'll handle it.

Complaints

If you think we've handled your data wrongly, you can complain to the Italian data protection authority (Garante per la protezione dei dati personali): https://www.garanteprivacy.it.

Children

This site isn't aimed at children under 16, and we don't knowingly collect their data.

Updates

If we change this policy, the effective date above changes too. If the change is significant we'll ask for your cookie consent again.

Last updated: 2026-05-21.